Terms And Conditions

The boring bit, my dad did this

Henry’s gadgets is solely owned by Henry James 725 Hessle rd Hull Hu4 6pj

We are committed to providing the best customer service to our customers.  Our terms and conditions apply to the use of our website and the conduct of the sale of retail goods to our customers.  If you have any questions please email us via our contact us page.  Website trading conditions are compliant with the English governing law of the UK Distance Selling Regulations Act 2000.

Products

All prices, including delivery charges and personalisation, are inclusive of VAT at UK standard rate. All product images used on this site are only representative of goods on offer, actual goods may not be exactly the same colour, design or packaging.

Whilst all efforts are made to ensure that the product details and prices are correct, any typographical or system errors in pricing will not be deemed part of the contract.  Acceptance of the contract is made upon delivery. Your order will be sent to the address provided in your account details.

I want you to be completely happy with your purchase.  In the event that you are unhappy with any goods received, you have the right to return the goods under the terms of our 14 Day Money Back Guarantee.

Should you wish to return an item, please send it back to us within 7 days of purchase. Returned items must be in a sellable condition, complete with all components and their original packaging intact.  We regret that any items received that are not in a sellable condition will be returned to you.  All returns will be inspected and a refund for the product(s) processed within 7 days of receipt of the parcel at our warehouse.

To return any products, please follow the instructions set out in our Returns procedure.

A £3.99 return delivery charge will be deducted from your refund.

We cannot be held responsible for goods in transit back to us. All returned items must be sent back to us using the Collect+ service from UK mainland addresses, or the alternative service indicated on your dispatch note.

Please note that you will need to contact us within 60 days if you have not received your order, after this timeframe unfortunately we won’t be able to refund, replace or re-send the order.

14 Day Money Back Guarantee (online)

All online orders are covered by the Consumer Contracts Regulations 2014 which means you have 14 days to return any items bought online. You can assess your item(s) to the same extent as you would do if you were assessing them in a store. Simply contact us within 14 days of receiving you order and we’ll instruct you how to send the item(s) back to us.

We’ll then refund you for the items and the original postage costs (providing you have not used an expedited delivery method e.g Express). Please be aware a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

We cannot be held responsible for goods in transit back to us. So please use a suitable method to return your item(s) back  e.g a tracked service

Faulty Items

Our products are manufactured and inspected to the highest standards.  If, however, your item develops a fault please contact us via our contact us page.  Refunds/exchanges are subject to reasonable expectation of performance and fair use in accordance with the manufacturer’s instructions. Please follow the instructions set out in our Returns procedure.

Once inspected by our quality team, any faulty products will be exchanged or a full refund will be processsed, inclusive of postage costs.

Copyright 

Copyright extends to the design, look and feel of Henrys gadgets all photographs on it and it’s marketing materials.

You may use Henrysgadgets.com for private and personal non-commercial use only – i.e. to view, copy and print portions of henrysgadgets.co.uk for the sole purpose of placing orders. The materials on henrysgadgets.co.uk may not be used for any other purpose.

Henry’s gadgets does not make any warranty or representation in respect of any other trademark and the trademarks of the brands featured on henrysgadgets.co.uk belong to their respective owners.

All trademarks and copyrights are recognised. If you are the copyright owner and we have failed to credit you or you are unhappy with our use of your copyright then please contact us. Our office hours, which constitute a working day, are Monday to Friday 9.00am – 5.00pm placed with henrysgadgets.co.uk

Personal Data 

In order to provide you with the best and easiest online shopping experience possible we need to gather certain pieces of information from you. Your name and address is required to deliver products you have ordered.

We ask for your email address when you register on the site, and ask you to create a password. You then do not need to re-enter your name and address when you return to the site at a later date. We use your email address to confirm your order, to keep you informed of its progress and to request feedback on our products and services using a third party data processor acting on our behalf.  Use of your data will remain under the control of Henrysgadgets.co.uk (the “data controller”); the data processor does not have the authority to use your information for any other purpose and will not pass details on to any other third party. We would also like to send you our newsletter and special offers, but respect that this is a personal choice; you may opt in or out at any time.

Severance

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

Limitation of Liability

To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to use of the website.

Online Dispute Resolution website

If you find you are unhappy with any decisions made regarding our returns procedures you can contact the Online Dispute Resolution website which is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. https://webgate.ec.europa.eu/odr

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